Commitment and Cancellation Policy

Last updated: draft — not yet published

1. Initial 12-week commitment

Every coaching package begins with an initial 12-week commitment from your enrollment date. Your subscription bills monthly during and after this period. The 12-week commitment reflects the minimum time needed to see meaningful progress and is not itself a lump-sum charge — it governs when cancellation becomes available, not how often you're billed.

2. Requesting cancellation

Cancellation requests are not processed automatically through self-service billing during the initial commitment. To cancel, submit a request through the contact page or by emailing us directly. We will confirm receipt and the applicable effective date.

3. Cancellation before the commitment ends

If you request cancellation before your minimum commitment end date, your subscription will be scheduled to cancel at the end of the 12-week commitment period, and billing continues on your normal monthly cycle until then.

4. Cancellation after the commitment ends

Once your initial 12-week commitment has ended, coaching is month-to-month. A cancellation request will be scheduled to take effect at the end of your current billing period, and you will not be charged again after that date.

5. Refunds

Monthly payments already processed are generally non-refundable, reflecting coaching work already delivered for that period. Exceptions, if any, are handled case by case.

6. Failed payments

If a recurring payment fails, we will notify you and provide a secure link to update your payment method through Stripe. Coaching access may be paused if payment is not resolved within a reasonable period.

7. Medical exceptions

If a documented medical issue prevents you from continuing, contact us — exceptions to the standard commitment timeline may be considered on a case-by-case basis.

This policy, including all commitment, refund, and notice-period terms, must be finalized by a qualified attorney before launch.